Workshop Policies & Rules
PUBLIC CLASS POLICIES
LOCATION
9895 Montgomery Rd. Cincinnati, OH. 45242
BOOKING INFO
Please make a reservation for each person attending a public workshop. You can do this through our booking link online or by clicking the link below.
Schedule a candle pouring class
AGE REQUIREMENT
To ensure the safest environment while handling hot wax and fragrance oils, workshops are intended for attendees 8+ years old. Please have an adult in attendance for anyone under the age of 16.
To ensure the safest environment while handling hot wax and fragrance oils, workshops are intended for attendees 8+ years old. Please have an adult in attendance for anyone under the age of 16.
FOOD AND DRINK
BYOB! Feel free to bring in any food and drinks (beer & wine are permitted) into the store with you.
BYOB! Feel free to bring in any food and drinks (beer & wine are permitted) into the store with you.
CANCELLATION
For cancellations made at least 48 hours (two days) in advance, refunds will be issued. If you need to change a workshop reservation, please contact our store directly (info@novacandleco.com) up to 48 hours prior to reschedule.
For cancellations made at least 48 hours (two days) in advance, refunds will be issued. If you need to change a workshop reservation, please contact our store directly (info@novacandleco.com) up to 48 hours prior to reschedule.
CANDLE PICK-UP
The candles you make will cure overnight and will be ready to be picked up the following business day. We ask that all candles are picked up within 1-2 weeks of completing your candle workshop. Due to high volume of classes and limited space, we will hold your candles for 60 days maximum. After 60 days, we will donate them to make room in our store.
The candles you make will cure overnight and will be ready to be picked up the following business day. We ask that all candles are picked up within 1-2 weeks of completing your candle workshop. Due to high volume of classes and limited space, we will hold your candles for 60 days maximum. After 60 days, we will donate them to make room in our store.
WORKSHOP CANDLES RETURN & EXCHANGE POLICY
Because customers make their own candles during our workshops, we cannot personally control each step along the way in a workshop setting. Therefore, we unfortunately will not return or exchange workshop candles.
Because customers make their own candles during our workshops, we cannot personally control each step along the way in a workshop setting. Therefore, we unfortunately will not return or exchange workshop candles.
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PRIVATE CANDLE MAKING CLASS POLICIES:
LOCATION
9895 Montgomery Rd. Cincinnati, OH. 45242
REQUIREMENTS
Private workshops require a minimum of 6 people. We can seat 12 people, comfortably. If you have more than 12 people, we will pour candles in groups/ waves. This works well so you have time to mingle and snack while you aren't actively pouring.
If you have less than 6 people you can book seats during our public class times online for a date that works for your group.
RESERVATION FEE INFO
There is a $10 private workshop fee required, per person, to reserve each spot for the class. We have each person pay this ahead of time through our booking link or one person can pay for the group - however you want to split it and work it out. This is applied as a room rental fee and does not apply toward the final cost of your candle the day/night of your workshop.
AGE REQUIREMENT
To ensure the safest environment while handling hot wax and fragrance oils, workshops are intended for attendees 8+ years old. Please have an adult in attendance for anyone under the age of 16.
FOOD AND DRINK
BYOB! Feel free to bring in any food and drinks (beer & wine are permitted) into the store with you.
DURATION
Private classes will be roughly 1.5 to 2 hours long depending on group size and socializing time.
CANCELLATION POLICY
Cancellations are accepted up to 48 hours prior. If you need to change a workshop reservation, please contact our store directly up to 48 hours prior to reschedule.
CANDLE PICK-UP
The candles you make will cure overnight and will be ready to be picked up the following business day. We ask that all candles are picked up within 1-2 weeks of completing your candle workshop. Due to high volume of classes and limited space, we will hold your candles for 60 days maximum. After 60 days, we will donate them to make room in our store.
WORKSHOP CANDLES RETURN & EXCHANGE POLICY
CANDLE PICK-UP
The candles you make will cure overnight and will be ready to be picked up the following business day. We ask that all candles are picked up within 1-2 weeks of completing your candle workshop. Due to high volume of classes and limited space, we will hold your candles for 60 days maximum. After 60 days, we will donate them to make room in our store.
WORKSHOP CANDLES RETURN & EXCHANGE POLICY
Because customers make their own candles during our workshops, we cannot personally control each step along the way in a workshop setting. Therefore, we unfortunately will not return or exchange workshop candles.
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