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Workshop Policies & Rules

LOCATION
9895 Montgomery Rd. Cincinnati, OH. 45242


COST
A $10 deposit is required to hold your spot which will be credited to your final cost after you complete the pouring workshop. The final cost of the workshop will depend on what size vessel you choose and pricing can range from $16 - $60.  

AGE REQUIREMENT
To ensure the safest environment while handling hot wax and fragrance oils, workshops are intended for attendees 8+ years old. Please have an adult in attendance for anyone under the age of 16.

FOOD AND DRINK
BYOB! Feel free to bring in any food and drinks (beer & wine are permitted) into the store with you. 


CANCELLATION
For cancellations made at least 48 hours (two days) in advance, refunds will be issued. If 
you need to change a workshop reservation, please contact our store directly (info@novacandleco.com) up to 48 hours prior to reschedule.

CANDLE PICK-UP
The candles you make will cure overnight and will be ready to be picked up the following business day. We ask that all candles are picked up within 1-2 weeks of completing your candle workshop. 

WORKSHOP CANDLES RETURN & EXCHANGE POLICY
Because customers make their own candles during our workshops, we cannot personally control each step along the way in a workshop setting.  Therefore, we unfortunately will not return or exchange workshop candles.


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PRIVATE CANDLE MAKING CLASS POLICIES:


LOCATION

9895 Montgomery Rd. Cincinnati, OH. 45242

REQUIREMENTS
Private workshops require a minimum of 6 people. We can seat 8 people, comfortably, and up to 10 people, maximum. If you have less than 6 people you can book seats during our public class times online for a date that works for your group. Please show up 10-15 minutes early. This will allow some time to pick your vessel, pour yourself a drink and mingle with your group until we get started!


COST
We will require a payment deposit for your group upfront to reserve the space for the workshop.

AGE REQUIREMENT
To ensure the safest environment while handling hot wax and fragrance oils, workshops are intended for attendees 8+ years old. Please have an adult in attendance for anyone under the age of 16.

FOOD AND DRINK
BYOB! Feel free to bring in any food and drinks (beer & wine are permitted) into the store with you. 


DURATION
Private classes will be roughly 1.5 to 2 hours long depending on socializing time.


PERKS
All workshop attendees receive 10% off in-store (same day) purchases!

CANCELLATION POLICY
Cancellations are accepted up to 48 hours prior. If you need to change a workshop reservation, please contact our store directly up to 48 hours prior to reschedule.

CANDLE PICK-UP
The candles you make will cure overnight and will be ready to be picked up the following business day. We ask that all candles are picked up within 1 week of completing your candle workshop. 

WORKSHOP CANDLES RETURN & EXCHANGE POLICY
Because customers make their own candles during our workshops, we cannot personally control each step along the way in a workshop setting. Therefore, we unfortunately will not return or exchange workshop candles.